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Shipping and handling cost is $15 for all orders in the United States under $75.
All orders over $75 are free. DHL or the United State Post Office
Shipping internationally is $30 flat rate shipping in most cases by DHL.
Shipping time is between one to two weeks from purchase for items that are in stock.
Some extra time is need for items that are not in stock or made to order. These items will take two to three weeks for item(s) to be recieved.
Alagema Fabrics and Accessories for our online fabric store take very serious measure while packing your products and color which you have asked for. We make sure we are sending right products and color. However, if there is an issue about the order contact us at 910-605-7091 or send us an email at AlagemaFabrics@gmail.com within 3 days after you receive your package.
We cannot exchange or refund item(s) if it is:
Damage, cut or altered
Fabrics less than 5 yards
Clearance & sale item
Jewelry or used item
We are unable to refund or exchange after 7 days from the date you received the package.
For any return or exchange, if there was no error from our end customer will be responsible for the shipping cost of exchanged item(s).
For any incorrect or damage fabric ship by Alagema Fabrics and Accessories buyer is responsible for shipping charge for exchanged item(s). You are required to provide photographic proof of the damage. Please, email photo of the damaged or incorrect item within 3 days of receiving.
Note: Prior authorization is required for any return, refund, and exchange.
If you have any question about our shipping and return policies please contact us.